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Learn moreOUR LATEST INSIGHTS
Search the complete research libraryTHL leaders seek strategic enablers for a customer-centric, resilient, and sustainable future
Top priorities for THL firms include new business models, ESP and data.
November 26, 2024
UK&I leaders say GenAI success depends on the balance between risk and reward
HFS and Cognizant hosted senior executives for a Roundtable in London to discuss if UK&I firms are being bold enough with GenAI.
November 26, 2024
Business services are shifting: From cost-cutting to AI-driven value
From savings to AI-driven value: Business services evolves with agentic AI solutions, reshaping automation and talent strategies.
November 26, 2024
Low business engagement with COP29 risks a lost year; sustainability needs positive lobbying
The world can’t wait until COP30. But many are, including in the private sector.
November 26, 2024
Resurrect pharmacies by adopting winning retail strategies to address community healthcare
Retail pharmacies must find ways not to succumb to the dog-eat-dog world of retail, rather emulate winning retailers to serve their local communities.
November 20, 2024
Energy innovation needs new clarity over the now, next, known, and unknown
Senior energy industry leaders must step up their collaboration with innovation teams.
November 20, 2024
HFS Horizons: Healthcare Payer Service Providers, 2024
An assessment of healthcare payer service service providers, addressing the why, what, how, and so what.
Learn moreTRENDING TOPICS
View all topicsMidmarket leaders are the new targets in tech services battle for growth
Avanade sets out to level-up thousands of midmarket firms with simplified Microsoft offerings for rapid adoption.
November 26, 2024
The death of the dashboard: Prepare for a new era in enterprise intelligence
The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.
November 22, 2024
Healthcare providers use third-party expertise to enhance cloud and cybersecurity
The HFS HCP Horizons study highlights the increasing reliance on service providers for cloud...
November 24, 2024
INDUSTRY-FOCUSED RESEARCH
See all researchNo more trickle-down digital! How to help mid-tier financial services firms grow in a post-SVB world
HFS Research, in partnership with Cognizant, surveyed 151 US mid-tier FS firms to understand their unique needs in a post-SVB world.
November 12, 2024
HFS Horizons: Healthcare Payer Service Providers, 2024
An assessment of healthcare payer service service providers, addressing the why, what, how, and so what.
November 20, 2024
Focus retail and CPG GenAI investments on the core but leave room for innovation
A roundtable discussion of Retail and CPG enterprise executives.
November 13, 2024
HFS Pulse Outlook for Travel, Hospitality and Logistics
HFS' 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
August 30, 2024
HFS OneCouncil
The HFS OneCouncil is a select group of 70+ recognized leaders in their fields in both industry and academia, with particular strength in strategy, transformation, and technology innovation.
Learn moreIN THE NEWS
Read more HFS newsPress Release
AI-Powered Generative Business Services Set to Unlock Unprecedented Value for Global 2000 Enterprises, According to New HFS Research
November 13, 2024
Press Release
Industry Leaders Across Sectors Including Banking, Healthcare and Retail Join HFS OneCouncil to Bolster Expertise
August 22, 2024
Press Release
Data Debt Emerges as Core Business Issue for Global 2000 Enterprises, But Shortage of Specialized Talent Remains Top Challenge in Data Management
July 18, 2024
FROM THE BLOG
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Happy one-year birthday, Microsoft Copilot. Now, can you be more than a quick AI win for the lazy CIO?
It’s been exactly two years since ChatGPT 3.0 hit the streets and dramatically changed the AI conversation. One of the...
Elena Christopher, Phil Fersht
November 23, 2024
Welcome to the era of Services-as-Software... where the lines between services and software are blurring
Two very different worlds, one based on humans and the other on technology, are becoming one blended, scalable solution we are calling Services-as-Software...
Saurabh Gupta, Phil Fersht
November 10, 2024
Enterprise Blockchain is Not Dead
Some technologies struggle to fulfill their potential and need to be laid to rest. However, there are technologies that simply...
Saurabh Gupta, Phil Fersht
October 20, 2024
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